STCU telephone directory

Give us a call

STCU telephone service center
Personal account assistance by a member service specialist:

Washington: (509) 326-1954; Fax (509) 344-2190 
Idaho: (208) 619-4000; Fax (208) 457-9431
Toll-free: (800) 858-3750

General inquiries: Monday - Thursday, 7:30 a.m. - 5:30 p.m.; Friday, 7:30 a.m. - 6 p.m.

Loan applications can be made 24 hours a day!

Extended lending hours. STCU loan officers are available by phone from 7:30 a.m. until 6 p.m. weekdays at (509) 326-1954. (If you get the voice-automated system, select the "loan option" to direct your call to our Lending Center.) We welcome your after-hours calls!

Branch phone numbers
Toll-free (800) 858-3750
Main (509) 326-1954; Fax (509) 344-2339;
Real estate only: Fax (509) 328-9553 
Valley (509) 326-1954: Fax (509) 927-0741
South Valley (509) 326-1954; Fax (509) 744-0703
North (509) 326-1954; Fax (509) 468-2155
South (509) 326-1954; Fax (509) 744-0703
Downtown (509) 326-1954; Fax (509) 343-1954
Newport (509) 447-5634; Fax (509) 447-5380
Indian Trail (509) 326-1954; Fax (509) 468-0682
Cheney (509) 326-1954; Fax (509) 235-9327
University District (509) 326-1954; Fax (509) 838-3291
Northtown Square  (509) 326-1954; Fax (509) 343-9462
Post Falls (208) 619-4000; Fax (208) 457-9431
Silver Lake (208) 619-4000; Fax (208) 762-5192
Liberty Lake (509) 326-1954; Fax (509) 928-0247
Bonner County (800) 858-3750; Fax (208) 263-2821

Telephone banking
24-hour touchtone account information, funds transfers, and bill-paying system:
(509) 326-3971; Toll-free (800) 634-0311.

After-hours lost or stolen Visa® CheckCards
(888) 241-2510; International (909) 941-1398

After-hours lost or stolen Visa® credit cards
(800) 234-5354 in the United States; (410) 581-9994 internationally.

Quick Facts

  • Washington: (509) 326-1954
  • Idaho: (208) 619-4000
  • Toll-free: (800) 858-3750
  • Mailing address:
    STCU
    P.O. Box 1954
    Spokane, WA 99210-1954

Closed these holidays

  • New Year's Day
  • Martin Luther King Jr. Day
  • Presidents' Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Dec. 24, closing 3 p.m. when on a business day 
  • Christmas Day